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Mahesh Tharani
Writer
Co-Founder, Yzerly
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Join date: Jul 6, 2026
Posts (11)
Aug 14, 2026 ∙ 3 min
The 30-Day Cliff: Why Most Training Evaporates Before It Pays Back
Three weeks after the workshop, behaviour is back to baseline. Here's why training decays, and the reinforcement design that makes it stick. Plus a decay estimator.
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Aug 10, 2026 ∙ 3 min
The EVP Gap: What You Promise Candidates vs What Managers Deliver on Day 1
Your employer brand makes promises your managers were never trained to keep. Here's where new-hire trust leaks, plus a 60-second EVP reality check.
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Aug 5, 2026 ∙ 2 min
CSAT Is a Lagging Indicator. Here's the Leading One.
By the time CSAT drops, the churn is already decided. Here's the leading indicator that predicts it weeks earlier, plus a tool to map your metrics.
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